iiNet corporate headquarters office address, customer service phone number and related contact details like iiNet corporate contact address, customer service toll free number, customer support number, 24 hours helpline and customer service number is listed here with iiNet corporate headquarters address and registered-regional branch offices address, telephone number, fax number, email ids and official website.
What are the iiNet contact office and customer service contact details? What is the customer service number of iiNet? What is the customer service email id of iiNet? What are the local customer service numbers of iiNet? These are some of the queries that people frequently search for. Available answers to the questions are given below.
iiNet Corporate Head Office Contact Details
The corporate headquarters and customers service contact details of iiNet are very much important to understand the working of the company. For customers of iiNet, call on below contact numbers in order to get help regarding iiNet services. Try to call from your mobiles or phone numbers. iiNet support team and iiNet corporate head office and customer service call centre will serve you better. All the information required has been mentioned below.
| iiNet Headquarters Address: 502 Hay St, Subiaco WA 6008, Australia. |
| iiNet Headquarters Phone Number: +61-3-0072-2545 |
| iiNet Headquarters Fax Number: N/A |
| iiNet Headquarters Email ID: [email protected] |
iiNet Australia Customer Service Contact Details
The Australian users can find iiNet customer service number, toll free number, helpline and contact phone numbers below with related information like customer service, email address, customer support numbers, etc.
| iiNet Customer Service Phone Number: 13-22-58 |
| iiNet Sales Phone Number: 13-19-17 |
| iiNet Customer Service Email Id:[email protected] |
| iiNet Official Website: www.iinet.net.au |
Important Links of iiNet Corporate:
- iiNet FAQs & Contact
- iiNet Plans & Products
- iiNet Billing & Accounts
- iiNet Support
- iiNet Careers /Jobs
iiNet company offers services across the Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast – Tweed Heads, Newcastle – Maitland, Canberra – Queanbeyan, Central Coast, Sunshine Coast, Wollongong, Geelong, Hobart, Townsville, Cairns, Toowoomba, Darwin, Ballarat, Bendigo, Albury – Wodonga, Launceston, Mackay, Rockhampton, Bunbury, Coffs Harbour, Bundaberg, Melton, Wagga, Hervey Bay, Mildura – Wentworth, Shepparton – Mooroopna, Port Macquarie, Gladstone – Tannum Sands, Tamworth, Traralgon – Morwell, Orange, Bowral – Mittagong, Busselton, Geraldton, Dubbo, Nowra – Bomaderry, Warragul – Drouin, Bathurst, Warrnambool, Albany, Kalgoorlie – Boulder, Devonport, Mount Gambier, Lismore, Nelson Bay, etc.
About iiNet Australia: iiNet Limited is Australia’s second-largest internet service provider with more than 1.3 million customers as of 15 August 2011. It was acquired by TPG Telecom in September 2015 for $1.56 billion, but retained its retail brand name in the market. Its subsidiaries include Internode, Westnet, AAPT Limited, Adam Internet, TransACT and Netspace. Their focus is primarily on ADSL-based Internet access, using their own ADSL2+ infrastructure, reselling Telstra ADSL services and more recently in reselling the NBN. iiNet also provides optical-fibre, dial-up, and voice services.
iiNet has in its growth acquired or merged with many smaller ISPs building a substantial customer base in Western Australia, and then, by acquiring ihug and OzEmail, expanded significantly into the eastern states. iiNet is an Australian Internet Service Provider and a leading challenger in the telecommunications market. We’re committed to making it simple for all Australians to get online across both our own ADSL2+ network and the exciting new nbn™ technologies. Our vision is to lead the market with services that harness the potential of the Internet and then differentiate with award-winning customer service. We employ more than 2,500 enthusiastic staff across four countries – 80 per cent of whom are employed to directly service nearly one million customers.
Have been dealt with in an appalling manner by iiNet. We have been without internet for over 4 weeks. Lodged complaint with the Telecommunications Industry Ombudsman 4 days ago. Still no action yet fault is at the iiNet end (as confirmed by their own Technician who visited our home.)
Whenever I call 132258 for an update none is forthcoming! Today because “my case manager” was not in! Disgraceful.
Still waiting for refund for service that could not be provided 8 weeks ago disgusting service there is no customer service just duck shoving and avoidance the customer support calls go overseas pathetic service all round do the public a favour and remove your ads which are not a true representation
The communications company who doesnt comunicate – even with its own departments. Almost 4 weeks after trying to have internet and phone reconnected by a technician. Still paying for services they cannot provide. Still waiting for appointments for technicians scheduled by iinet that dont arrive. Still waiting on hold for up to 4 hours Waiting to try and work from home during coronavirus with no internet. Waiting for emails which we are told will be sent after the issue has been esculated by supervisors. We will be waiting longer than Godot.
The only thing we dont have to wait for is the automatic billing for the service we dont recieve. Genuis business mode.
Guessing this will be placed on the pile of complaints you recieve – hope you have a ladder.
This is the most phamton organisation I ever come across. Signed up for the NBN with Westnet, turns out I have signed with iiNet. Told sales rep that I wanted to retain all my Wesdtnet email addresses, no trouble. He also told me my current iiNet modem was compatible with FTTC. I\this statement was on my file. NBN technician arrives, sets up NBN and departs. Connect NBN box to modem. 45 minutes later still no connection. Phoned iiNet, and was told modem is not compatible, and they will have to forward replacement. Anyway, I had an old netgear modem which was NBN internet compatibe, no phone socket. after 2 hours finally had the internet. They have now cancelled my Westnet account, and also my Westnet emails addresses. This is after I have told 5 “customer services representatives” that I wanted to retain my Westnet email addresses. All NO PROBLEM. The only email address I have is [email protected]. Also, Westnet sent me an invoice for the ADSL service due at the end of the month. There is no way you can communicate with the same person when you contact them, which must be part of the plan. Between Australia, South Africa and the Phillipines are the contact points I have had to endure. And no one can anything except “pass it up the chain for action”. They don’t even display their corporate phone number in Western Australia. Good bye iiNet.
I have been a loyal iinet customer for more than 8 years . Since Wednesday this week I had my email blocked Invalid discretion . I contacted your office billing. They advised me that there was a outstanding overdue account that needed to be paid. Thursday I made a credit card payment. Still no emails. Friday they advised me I needed to update my details. Did that as well. Saturday I rang again , which they would call me back,. However no one called. still no email been blocked, Come on iinet . after 8 years this is not the way to treat your loyal customers.